![]() ![]() Or you can come to any of our outlets with the original invoice of the order. ![]() Delivery charges for the replacement will be borne by the customer. If you claim for an exchange of your purchased product, a replacement product will be dispatched right after the original item has been received by our team. Please note the refund amount will be transferred after deducting any delivery costs that JB Saeed Studio has incurred. You van visit our outlet and claim your refund. Cash refund is only applicable for COD purchases in Karachi. If your credit card has been charged for the purchase and your order is cancelled, JB Saeed shall refund you your amount through bank procedure, after deducting 3.5% bank charges, which may take up to 7 working days. Size and dimensions of the article are different than as communicated.įor COD orders, you will be refunded your amount via bank transfer. The accepted reasons of exchange are:Ĭolor and design differs from the displayed product. Once an order has been delivered to you but you wish to exchange it due to any of the mentioned reasons below, you may do so within 7 days after receiving the order. Any claim after the mentioned time frame, will not be entertained. The same product will be delivered at the mentioned address by means of our free home delivery service. In case of a damaged product, you are requested to inform us about it within 24 hours to claim an exchange for your purchased product. Orders cannot be changed or cancelled once they have been delivered. If you wish to make any changes to the order you have placed or cancel it, please let us know as soon as possible after placing the order by contacting our customer support. ![]() Please note that the above mentioned delivery timings are estimates and not guaranteed. If a product is temporarily out of stock, you will be informed by our customer support via phone or email. Mostly our orders are dispatched within 2 working days, however delivery may take up to 6 working days. *Some items may be charged extra shipping fees due to their size & volume. If your order value is above Rs 12,500, you are eligible for Free Shipping Nationwide. For orders outside Karachi, we charge Rs 399 as shipping. JB Saeed Studio charges Rs 249 shipping fees in Karachi. ![]()
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